RMA and Repair Policies In-Warranty Repairs In-Warranty Depot Repair services are offered exclusively through IRIS ID. An RMA number must be acquired from IRIS ID Tech Support prior to returning a faulty unit. Units delivered to IRIS ID without an RMA number may be refused. If a product is covered under an existing extended
IRIS ID, Inc. Product Warranty and Technical Services Policies Product Warranty Policies......................................................................................................................... 1 Standard Warranty Policies................................................................................................................ 1 Extended Warranty Policies............................................................................................................... 1 RMA and Repair Policies.......................................................................................................................... 2 In-Warranty Repairs.......................................................................................................................... 2 D.O.A. (Dead on Arrival) Policy........................................................................................................... 2 Out-of-Warranty Repairs.................................................................................................................... 3 Expedited Evaluation and Repair Service………………………………………………………………………………... 3 Advanced Replacement Unit Program……………………………………………………………………………………. 4 Technical Support and Services Policies.....................................................................................................
Responsibilities: The primary job function of a System Test Engineer is to ensure the overall product quality and to guarantee customer satisfaction. Requirements: Write test cases based on system requirements Sanity Testing, Build testing, Regression testing Work experience of 3-5 years To apply, please send a cover letter and your resume (CV) electronically as MS
A Crossover (Cat5) Cable is required between the Server PC and the iCAM if no network switch is used. If a switch is used a Straight Through Cable is required. View the attachment for a diagram of both a Straight Through and Crossover Cable. File Attachment(s) : cat5.doc (File size:72.5KB)
What are the differences between an iCAM4000 Series unit and an iCAM7000 Series unit? Comparison Chart: iCAM4000 v iCAM7000/iCAM7100 FEATURES iCAM4000 series iCAM7000 series iCAM7100 series Dimensions 8.6"x6.5"x3.2" 7.01" x 8.31" x 2.52" 7.01" x 8.31" x 2.52" Weight 4.4 lbs 3.5lbs 3.5lbs Power Input 12 VDC @2A 12~24 VDC, @2A 12~24 VDC, @2A Voice
Iris ID at the 2011 Biometrics Consortium Conference
Cranbury, NJ, August 9, 2011 - Iris ID Systems Inc. formerly LG Electronics, Iris Technology Division., a leading provider of iris biometric technology, announced today that the company has been award a Biometric Automated Toolset-Army (BAT-A) contract by the U.S. Army through GTSI for IrisAccess® iCAM TD100. This contract will provide war fighters mobile biometric
How long does it take for Iris ID to process an RMA once the unit(s) has been received? RMA processing time may vary depending on the product and reason for the return but generally turnaround time is 10 business days once the RMA is received and meet all following criteria: Return with RMA number clearly
How to locate serial numbers for Iris ID product line. Download document Serial number FAQ.pdf below.
Iris ID Provides Security and Data Protection in a Google Data Center
